As an After Sales Manager, you will be responsible for the production and development of our after-sales services (installations, maintenance, spare parts, technical support, and warranties) in collaboration with the team. You will build a systematic, results-oriented, and customer experience-supporting approach to our after-sales services. You will be in charge of planning and organizing functions, pricing spare parts and services, and developing expertise in collaboration with both internal and external stakeholders. You will also lead operational changes within your responsibility area and actively participate in practical work, setting an example for the team.
Our After Sales team currently consists of four technical experts and seven technicians. In addition to our in-house team, our partner network supports our customers locally in after-sales services, including installations, maintenance, and spare part deliveries.
What We Expect:
We are looking for a goal-oriented team player with vision and the ability to manage extensive responsibilities. Your skills include organizing, engaging people, and driving them to achieve objectives. You will help create an inspiring and forward-looking work environment for our After Sales team, supporting and guiding the team in reaching goals through your own example and coaching. Building trust internally and externally with your collaboration skills, a proactive approach to development, and a willingness to take action are crucial.
You should have a commercial or technical higher education. Experience in the international industrial equipment market, organizing after-sales functions, leading a team, and developing after-sales operations will contribute to success in this role.
What We Offer:
We provide an excellent opportunity to develop in a dynamic, global, and growth-oriented organization, working with top-notch teams and products. We invest in well-being, offering various benefits such as team-building events and fitness, cultural, and well-being perks. You will have access to the factory gym. Strong expertise is valued, and each permanent employment begins with comprehensive training in product manufacturing.
If you want to be part of the DYNASET team, please send your application with a resume to careers@dynaset.com, titled “After Sales Manager 2024.” Please include your salary expectations. We will fill the position as soon as we find the right person, so please send your application as soon as possible.
If you have questions about the position, feel free to contact CEO Anni Karppinen via email at anni.karppinen@dynaset.com to schedule a call.
About DYNASET Oy:
Founded in 1986, DYNASET Oy is a family-owned company and the world’s leading manufacturer of hydraulic generators, high-pressure washers, and compressors. Our four key values are customer orientation, courage, DYNASET technology, and collaboration. These values not only guide us toward growth and success but also serve as a guiding principle for well-being at work. In our team, each member is valued and plays a crucial role in our adventure in the world of hydraulics.